From musculoskeletal injuries and neurological conditions to complex trauma and chronic pain, our specialist team provides targeted, evidence-based care tailored to each individual’s needs. Whatever the challenge, we’re here to help you move forward.

We understand that you have a busy life and aim to take the pressure off your caseload with a reliable, responsive service that’s easy to coordinate and built around your client’s needs. Here’s what you can expect:

You’ll always deal with the same experienced Client Coordinator for each of your clients —ensuring continuity, quicker answers, and smoother coordination across appointments, reports, and planning. The Client Coordinator will be in direct contact with your client’s Lead Physiotherapist.

Where possible we seek to provide appointments that fit in with your client’s schedule and often use and coordinate online diaries such as TeamUp to make life as easy as possible for you and most importantly your client.

We welcome referrals by phone or email, saving you the hassle of completing long referral forms. We pride ourselves on our efficient response to all referrals and will provide timely costings and availability for all referrals.

As a result of our excellent partnerships with a wide range of activity providers we are able to book activities and venues directly. Our Client Coordinators handle these bookings, saving you the tasks. We will often pay for these activities directly and then add these fees at cost price to monthly invoices.

At referral stage we will enquire about your desired frequency of reports and will ensure that you receive appropriate feedback reports and that these accurate and clear reports are provide on time.

We understand that budgeting is an essential part of each client’s rehabilitation and we will issue pre-treatment costings and monthly invoices. We will also inform you if we are suggesting any changes in pre-arranged budgets and not proceed without approval.

Complex Polytrauma Physiotherapy

A team built on expertise, integrity, and care.

Founded in 2000, Physio Matters brings together a diverse team of HCPC-registered clinicians, all driven by a shared commitment to evidence-based practice and client-centred outcomes. Our expertise spans MSK, neuro, polytrauma, and medicolegal rehabilitation, enabling us to support clients, families, case managers, and solicitors across every step of the recovery journey.